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Macy's tests artificial intelligence tool to improve service

NEW YORK (AP) -- Macy's is testing a mobile tool using artificial intelligence that lets shoppers get answers customized to the store they're in - like where a particular brand is located or what's in stock - that they would normally ask a sales associate face-to-face....
NEW YORK (AP) -- Macy's is testing a mobile tool using artificial intelligence that lets shoppers get answers customized to the store they're in - like where a particular brand is located or what's in stock - that they would normally ask a sales associate face-to-face....

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